Privacy Policy

Effective Date: February 23, 2025

1. Introduction Aloha Answers (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes the types of personal information we collect, how we use it, who we share it with, and your rights regarding your information. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address.
• Transaction Data: Booking history, payment details, purchase records.
• Usage Data: Information about how you interact with our website and services.
• Marketing Preferences: Your preferences for receiving marketing communications.
• Device and Technical Data: IP address, browser type, operating system.

3. How We Use Personal Information We use the personal information we collect for the following purposes:

• To process bookings and payments.
• To provide customer support and respond to inquiries.
• To send transactional messages, including booking confirmations and service updates.
• To send marketing communications (only if you have opted in).
• To improve our website, services, and customer experience.
• To comply with legal and regulatory requirements.

4. Who We Share Personal Information With We do not sell or rent your personal information. We may share personal information with:

• Service Providers: Third-party vendors who assist with payment processing, website hosting, marketing services, and customer support.
• Legal Compliance: When required by law, legal proceedings, or to protect our rights and customers.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. SMS Consent and Privacy We do not share SMS consent with third parties for marketing purposes. Your SMS preferences are solely used for communications related to your interactions with Malama Tours, including transactional and service-related messages.

6. Your Rights and Choices You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications at any time.
• Withdraw SMS consent by replying STOP to any message.
• Adjust cookie settings on our website.

7. Security Measures We implement security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Updates to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Information If you have any questions about this Privacy Policy, please contact us at:

Aloha Answers
200 N. Vineyard Blvd, STE A325-390, Honolulu, HI 96817
Email: info@alohaanswers.com
Phone: +1 808 445 6245
Website: https://alohaanswers.com/